Frequently Asked Questions

The Honey Collection

The Honey Collection began trading as a limited liability company in 1993

The Honey Collection is based in Blenheim, the capital of Marlborough which is also the area of the world's best Sauvignon Blanc wines.  Marlborough is located at the top of the East Coast of the South Island of New Zealand.

Our Products

Manuka Honey is unique to New Zealand.  It is sourced from the Manuka tree "Leptospermum Scoparium''. This plant is a small shrub- like tree and grows often on hillsides and/or in coastal areas around New Zealand.  In the early summer around February there is a profusion of small pinkie white flowers which attract the bees.

Our Manuka Honey is only collected in areas that are very isolated so no cross contamination of honey is produced. Bees only fly in a radius of approximately 6 kilometres from their hives, so careful placement of the hives ensures purity. Our Mānuka honey is also audited by the UMF Honey Association to ensure it's authentic mānuka.

Honey is used in skincare products as it has natural hygroscopic properties.  This means that it draws moisture from the epidermis (skin) out, thus keeping skin soft and subtle.  Additional properties of UMF Honey are that it is a natural antioxidants as well as having antibacterial and anti inflammatory properties.

No we do not test anything on animals.  We do trials of products on ourselves, family and any one willing!

UMF® stands for Unique Manuka Factor. UMF® Honey has been tested to see what the natural activity rate (antibacterial property) is in certain types of Manuka Honey. Only active Manuka Honey or UMF Manuka Honey has all of the qualities stated, not to be confused with normal Manuka Honey. UMF Manuka Honey is used in our skincare range.

Shopping & Security

Yes we use secure and confidential payment methods, to ensure your security and privacy. Our pay system provider is Paystation and are renowned for their excellent quality in security.

Unless stated, the default currency is in New Zealand dollars

We accept Master Card, Visa we also accept direct credit but you will have to add $25.00 NZD per transaction  if paying from overseas as this is the charge the bank will charge us. 

Please note: Also be aware that you will be charged a fee from your bank as well!

We will receive and keep your email address, login details and order details.  We do not receive your credit card details, these are handled by a secure system, 'Paystation'. We will not sell your details to a third party as your privacy and security is of utmost importance to us.

We ship anywhere in the world but not all our products can be shipped to certain countries because of regulations. Please check before you order honey if it is allowed to be shipped to your country. Anyone ordering products for delivery acknowledges they have reviewed their order and acknowledges that it contains acceptable and approved items for import into the country of delivery.

Please note there are some countries/territories that we are not permitted to send Honey to.
At present we are not able to send orders to the following countries.

Afghanistan
Cyprus 
Italy
Dominican Republic    
Ethiopia  
Estonia
Ghana
Kazakhstan
Haiti Kenya
Kyrgystan
Myanmar
Nigeria
Pakistan 
Papua New Guinea
Poland
Romania
South Africa
Tajikistan
Turkmenistan
Ukraine
Uzbekistan
Western Australia
India
Saudi Arabia